All purchases are final.

Once an order has been completed, items are non-returnable and non-refundable. As proceeds support Taiwan Autism Arts Alliance (TAAA)’s programs and initiatives, we are unable to offer refunds or exchanges.

If you receive a damaged or defective item, please contact us within 7 days of delivery and we will review your request.

Thank you for supporting our mission.

Orders are processed within 3–7 business days after payment confirmation.

Domestic shipping (Taiwan) typically takes 3–5 business days after your order. Shipping times may vary depending on destination and customs processing.

Shipping fees are calculated at checkout. TAAA is not responsible for delays caused by postal services, customs, or unforeseen circumstances.

Please ensure your shipping address is accurate at checkout, as we are unable to reroute packages once shipped.